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Beyond East Africa Safaris Trading As Experience Zanzibar, Our Terms as stated below.
All correspondence respect to Tours/Travel Services and bookings should be addressed to M/s. Beyond East Africa Safaris.
Booking: 
On confirmation of booking your contract is with M/s. Beyond East Africa Safaris. A contract exists between us when we confirm your tour/travel services and have received the deposit amount from your end. 
Deposit: 
For the services contracted, a deposit of 25% of the total cost is to be deposited / wired to M/s. Beyond East Africa Safaris, bank account. The deposit is required to hold the booking/ground arrangements on confirmed basis. 
Balance Payment: 
Balance payment must be made 30 Days incase of FIT & 45 Days for GIT prior to the date of commencement of Tour / Travel services. 
Full payment to be made at the time of booking itself for any booking made within 30 days prior to commencement of services 
Note: Apart from above, in case of bookings for special hotel or resort bookings during the peak season (X-Mas, New Year) full payment is required to be made at the time of booking itself. 
Payment Procedures:
All payments are to be made in name of Beyond East Africa Safaris 
Mode of Payment:
Domestic payments can be made using any of the following methods:- 
By Cash / Cheque / Demand Draft 
By Electronic money transfer (RTGS & NEFT) 
By Net Banking through a list chosen of Banks 
By Online Payment Gateway system through Visa & Master Card 
By Debit Card verified by Visa & Master Card 
Overseas payments can be made using any of the following methods:- 
By Bank transfer to our bank (Bank Details) 
By Online Payment Gateway system through Visa & Master Card. 
By Debit Card verified by Visa & Master Card 
In case of payment through credit card, debit card and net banking the bank charges (4% extra) – would be levied over and above the total amount. 
“We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time” 
Note:
All payments should be free and clear of any withholding tax and deduction. 
Bank charges, if any, for remittance (by remitting bank or by intermediary bank) would be strictly borne by payer.  
Policy Regarding Cancellation / NO SHOW / EARLY DEPARTURE:
In case of cancellation of tour/travel services due to any avoidable/unavoidable reasons we must be informed in writing. Cancellation charges would be effective from the date we receive letter in writing and cancellation charges would be as follows: 
60 days & prior to arrival – 10% of the total tour / services cost. 
59 days to 30 days prior to arrival – 25% of the total tour / services cost 
29 days to 15 days prior to arrival – 50% of the total tour / services cost 
14 days & less, prior to arrival or no show – NO REFUND 
Please note
Irrespective of above mentioned cancellations slabs – incase of cancellation of tour / travel services after the booking is made with us – a minimum 10% service charges would be applicable. 
In case you cancel the trip after commencement refund would be restricted to a limited amount that too would depend on the amount that we would be able to recover from the hoteliers we patronize. For unused hotel accommodation, chartered transportation and missed meals etc. we do not bear any responsibility to refund.
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